myFaxxer Privacy Policy
Last updated: 2026-04-20
This policy explains what myFaxxer collects, why, and how long it is kept. Written in plain English because policy-ese exists to obscure, not clarify. If something here is unclear, write to myfaxxer@gregsplace.cc.
Summary
- The content of your faxes is stored briefly to transmit, then deleted.
- Metadata (recipient number, page count, cost, status) is kept so you can see your send history and so the operator can respond to support requests.
- No analytics SDKs, no advertising networks, no tracking across apps or websites.
- Purchases are handled by Apple. Apple receipts stay in Apple's systems; the app receives only a transaction identifier.
- myFaxxer is not suitable for HIPAA, PHIPA, or GDPR‑regulated data.
Data the app collects
| Category | What | Why | Retention |
|---|---|---|---|
| Fax content | The PDF you upload | To transmit it to the recipient through the telecom provider | Deleted from our backend within 24 hours of a terminal status (delivered, failed, or canceled). The telecom provider (SignalWire) retains its own copy per their policy. |
| Job metadata | Recipient number, submission time, page count, duration, cost, status transitions, opaque provider job ID, SHA‑256 hash of the submitted PDF | History view, billing reconciliation, abuse investigation, support | Up to 90 days, then aggregated or deleted |
| Apple transaction ID | A unique purchase identifier Apple provides | Idempotent crediting — prevents double‑counting a single purchase | For the lifetime of your installation |
| Crash diagnostics | Only if you opt in via iOS Settings → Privacy → Analytics | Bug fixing | Per Apple's retention policy |
What the app does NOT collect
- Your name, email, phone number (the app has no sign‑up).
- Your Apple ID or iCloud account beyond what Apple shares via StoreKit (purchase event only, no identity).
- Device identifiers (IDFA/IDFV) for advertising.
- Location.
- Contacts, photos, or other Files content — you pick a specific PDF via the iOS document picker, and only that file is read.
Third parties
- Apple — handles all purchases via In‑App Purchase. See Apple's privacy policy.
- SignalWire — the telecom provider that places the actual fax call. PDFs we submit are fetched by SignalWire and stored on their side for the duration of their standard retention window. See SignalWire's privacy policy.
- Cloudflare — fronts the backend HTTPS endpoint. Receives standard request metadata (IP, URL, user agent). See Cloudflare's privacy policy.
Data location
The app's backend runs on personal infrastructure in Canada. SignalWire's fax processing occurs in the United States. Cloudflare's edge is globally distributed. By using the app you understand your fax payload transits between these providers.
Your rights
You can:
- Request deletion of retained metadata associated with your device (email below).
- Delete the app — all local data (fax history, credit balance) is removed with it.
- Request an export of your metadata.
Because the app has no sign‑up and uses Apple's anonymized purchase tokens, identity‑linking any one request to a specific device requires us to correlate your Apple transaction ID or recent fax metadata. Include at least one of those when making a request.
Security
All traffic between the app and the backend is TLS‑encrypted. The backend verifies inbound webhooks from SignalWire using HMAC‑SHA1 signatures. PDFs on our side are stored on an encrypted volume with access restricted to the operator account. None of this is a substitute for the compliance posture a regulated industry requires — again, do not use this app for regulated data.
Children
myFaxxer is not directed at children under 13. We do not knowingly collect data from children.
Changes
If this policy changes materially, the app will show a one‑time notice on next launch and this page will be updated with the new date.
Contact
Privacy questions, deletion requests, or anything else: myfaxxer@gregsplace.cc.